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The Value of a Happy Customer

By 2020, customer experience will overtake price and product as the key brand differentiator. (Customers 2020 Report). Companies who want to be successful should have customer service as part of their DNA. At CBDx, we strive to not just meet our clients’ needs – but exceed them. Here is our latest video showcasing some of

The Value of a Happy Customer2019-12-18T12:23:33+00:00

Facebook News Feed Changes and What It Means for Your Business

Facebook announced last week that there will be changes to news feed algorithms. This update will essentially balance content and showcase friend updates on personal news feeds over business posts. According to a recent post from WSJ blog: “Facebook said it made three changes: It relaxed a rule preventing users from seeing multiple posts from

Facebook News Feed Changes and What It Means for Your Business2019-12-18T12:25:05+00:00

Is your small business ready for Google’s mobile search updates?

Smartphones account for 75 percent of all mobile phones in the U.S. It’s no surprise that companies who want to stay ahead of the mobile curve need to be prepared for Google’s upcoming “mobile-friendly” algorithms updates, also known as 'Mobilegeddon'. According to a recent Google blog post, Google will be expanding their use of mobile-friendliness

Is your small business ready for Google’s mobile search updates?2019-12-18T12:25:54+00:00

Digital Advertising Trends for Your Business

Google may be the leader within the digital advertising space, but a recent Comscore study reveals that marketers may want to explore allocating budgets to some additional platforms. Among these digital platforms, Yahoo ranked second, followed by Facebook, AOL, Amazon, and Microsoft. These sites see an excess of 150 million unique visitors each. Another key

Digital Advertising Trends for Your Business2019-12-18T12:26:51+00:00

5 Tips to Use Social Media for Business Events

Social curation of live events can be a great way to increase your company’s online presence, bolster engagement and build your social network. We recently covered a local school talent event called “Thunderstruck” and thought it would be useful to share a few best practices for social promotion and live tweeting: 1. Create a unique

5 Tips to Use Social Media for Business Events2019-12-18T12:29:24+00:00

How to Boost Brand Awareness

Brand Awareness… It’s a buzz word we hear nearly every day. The American Marketing Association (AMA) defines a brand as a "Name, term, design, symbol, or any other feature that identifies one seller's good or service as distinct from those of other sellers." Here are a few ways to boost your brand in today’s competitive

How to Boost Brand Awareness2019-12-18T12:30:44+00:00

3 Ways to Create a User Friendly Website

How a customer interfaces with your website can help your business on many levels. At CBDx, web design is one our passions. When designing user-friendly websites, there are many factors to keep in mind. A key element to a website’s usability is content. When designing a page, make every word count. The average user has

3 Ways to Create a User Friendly Website2019-12-18T12:32:06+00:00

5 Great Places to Discover Content to Share

Every week we strive to gather timely and insightful content to share with our readers. Sounds simple enough, but finding those rare gems of great content is actually one of the more time consuming jobs of a social media manager. According to the Content Marketing Institute, 70% of B2B and B2C brands have increased the

5 Great Places to Discover Content to Share2019-12-18T12:33:52+00:00

How to Select the Right Social Channels for Your Company

Is your business on the right social channels? It’s easy to get lost in the mix with social media. One of the top questions we hear from our clients: What social media channels should we be using to promote our brand and engage customers? Many organizations make the mistake of being on every social platform

How to Select the Right Social Channels for Your Company2019-12-18T12:35:25+00:00