By 2020, customer experience will overtake price and product as the key brand differentiator. (Customers 2020 Report). Companies who want to be successful should have customer service as part of their DNA. At CBDx, we strive to not just meet our clients’ needs – but exceed them. Here is our latest video showcasing some of
Many small businesses struggle with creating a robust Twitter profile as they have limited staff capacity and small budgets. With 72% of people more likely to make a future purchase from a small business after they interact with them on Twitter, finding ways to optimize your Twitter presence can lead to future profits. Here are
Google may be the leader within the digital advertising space, but a recent Comscore study reveals that marketers may want to explore allocating budgets to some additional platforms. Among these digital platforms, Yahoo ranked second, followed by Facebook, AOL, Amazon, and Microsoft. These sites see an excess of 150 million unique visitors each. Another key
Brand Awareness… It’s a buzz word we hear nearly every day. The American Marketing Association (AMA) defines a brand as a "Name, term, design, symbol, or any other feature that identifies one seller's good or service as distinct from those of other sellers." Here are a few ways to boost your brand in today’s competitive
The average American spends about two hours a day on mobile devices and over half of the U.S. population (58% according to Pew) owns a smart phone. This insight reveals how the mobile landscape continues to grow and evolve. It can no longer be an afterthought in your business marketing and overall strategy. Mobile marketing